FAQ

Q: I am very interested in your furniture, can I see them before purchasing?

A: Of course, we have a showroom at 91 Johnston Street, Collingwood VIC. You are most welcome to view your favourite piece of furniture befure purchasing.

Q: What time are you open?

A: We are Tuesday to Friday 10am - 5pm, Saturday to Sunday 10am - 4pm.  

Q: How do I pay if I wish to purchase from you?

A: It is simple and easy to make a purchase. Simply follow the checkout process by entering your delivery address and confirming the order. We accept credit cards thru phone or internet, direct debit, Paypal or COD(pickups only).

Q: Is it safe to pay by credit card through your website?

A: Our website is secured by SSL system, offering you a peace of mind for online shopping with us. SSL system offers the highest level of encryption or security possible. This means that you can rest assured that communications between your browser and this site's web servers are private and secure.

Q: I live in Sydney, how long does it take to arrive?

A: All our deliveries to interstate will be done by express. It takes 1-2 days to arrive to Sydney once the payment is cleared.

Q: Some of your products are out of stock, what should I do to pre-order?

A: Please call/ email to place an order and pay 30% of the sale price to reserve for the coming goods. Once payment is cleared, we will issue an invoice and advise you the actual date of delivery once confirmed.

Q: How do I know the delivery cost for my order? 

A: Due to the difference in the size of products, delivery cost might vary. Shipping cost for your order will show up once you enter the delivery address in the checkout.

Q: Can I pick up the item from your warehouse? 

A: You are most welcome to pick up the item from our warehouse, and it is FREE. Pickup is available by arrangement only.